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Helping Family & Friends Enroll

It can be difficult if you're helping a parent, grandparent, spouse, friend, or neighbor make decisions about Medicare, which is why we are here to help you every step of the way. Below are key discussion items when going over Medicare Advantage coverage options. Please click a link below to learn more or visit our Frequently Asked Questions page.

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What should you know?

Take the time to learn about Medicare Advantage Plans so you can help family and also friends understand the difference between Medicare Parts A, B, C, & D. It is important to become familiar with enrollment periods in order to allow sufficient time to review all coverage options before choosing your Medicare Advantage plan. To learn about our specific plan benefits, select a plan in the left hand column.

You can always contact us Toll-free or send us an email for more information. Since Columbia Community Care has a local office, we offer no-obligation informational meetings or you can even have a plan representative visit your home.

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What do they need for medical coverage?

Below are some key questions you should ask when searching for a suitable Medicare Advantage benefit plan:

  • How much is the monthly premium?
  • How much is the copayment?
  • What services are covered?

You should know that Medicare Advantage plans include drug coverage and fixed copayments. If the enrollee you are helping is turning 65 years old and is new to Medicare, you can find more information by viewing our Turning 65 page.

For further details about benefits, please view the Plan Description page by clicking a plan in the left-hand column. Select the Summary of Benefits or Evidence of Coverage links on that page to open the pdf document.

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What doctors are in the network?

Select a plan in the left hand column to view and print the Provider Directory for your area. You can also search for a Provider Online  Link out. You may enter a ZIP code, provider's last name, or area of specialty to see if they are in our network.

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What do they need for prescription drug coverage?

Ask the enrollee the following questions to help determine the prescription drug coverage they need:

  • What prescription drugs are you taking?
  • Which of these drugs are generic versus brand name?
  • What is the dosage and when do you take them?
  • Do you receive these drugs through mail-order or retail pharmacy?
  • Do you already have prescription drug coverage through a former employer or other health insurance plan?

It's important to confirm the answer for this last question because if the enrollee already has prescription drug coverage and enrolls in a new Part D plan, he or she may involuntarily give up this first coverage. To view a complete drug formulary, select a plan on the left-hand column.

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How can you assist in enrolling?

If you legally represent the enrollee, you can apply for Columbia Community Care on their behalf as long as you can provide legal documentation. You may complete enrollment over the phone, online, or by mailing in an application. To learn more about the different ways to enroll, please view the How to Enroll page.

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Have more questions?

You can always contact us Toll-free or send us an email for more information. Since Columbia Community Care has a local office, we offer no-obligation informational meetings or you can even have a plan representative visit your home.

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